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Exploring, exposing, and exploiting emails to include human factors in software engineering

Alberto Bacchelli

Abstract

Researchers mine software repositories to support software maintenance and evolution. The analysis of the structured data, mainly source code and changes, has several benefits and offers precise results. This data, however, leaves communication in the background, and does not permit a deep investigation of the human factor, which is crucial in software engineering.

BibTeX
@inproceedings{Bacchelli:ICSE11,
  author    = {Alberto Bacchelli},
  title     = {Exploring, exposing, and exploiting emails to include human factors in software engineering},
  booktitle = {ICSE},
  pages     = {1074--1077},
  publisher = {{ACM}},
  year      = {2011},
}

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