United We Stand: Towards End-to-End Log-based Fault Diagnosis via Interactive Multi-Task Learning

Abstract

Log-based fault diagnosis is essential for maintaining software system availability. However, existing fault diagnosis methods are built using a task-independent manner, which fails to bridge the gap between anomaly detection and root cause localization in terms of data form and diagnostic objectives, resulting in three major issues: 1) Diagnostic bias accumulates in the system; 2) System deployment relies on expensive monitoring data; 3) The collaborative relationship between diagnostic tasks is overlooked. Facing this problems, we propose a novel end-to-end log-based fault diagnosis method, Chimera, whose key idea is to achieve end-to-end fault diagnosis through bidirectional interaction and knowledge transfer between anomaly detection and root cause localization. Chimera is based on interactive multitask learning, carefully designing interaction strategies between anomaly detection and root cause localization at the data, feature, and diagnostic result levels, thereby achieving both sub-tasks interactively within a unified end-to-end framework. Evaluation on two public datasets and one industrial dataset shows that Chimera outperforms existing methods in both anomaly detection and root cause localization, achieving improvements of over 2.92%~5.00% and 19.01% ~ 37.09%, respectively. It has been successfully deployed in production, serving an industrial cloud platform.