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VITAS : Guided Model-based VUI Testing of VPA Apps

Suwan Li, Lei Bu, Guangdong Bai, Zhixiu Guo, Kai Chen, Hanlin Wei

Abstract

Virtual personal assistant (VPA) services, e.g. Amazon Alexa and Google Assistant, are becoming increasingly popular recently. Users interact with them through voice-based apps, e.g. Amazon Alexa skills and Google Assistant actions. Unlike the desktop and mobile apps which have visible and intuitive graphical user interface (GUI) to facilitate interaction, VPA apps convey information purely verbally through the voice user interface (VUI), which is known to be limited in its invisibility, single mode and high demand of user attention. This may lead to various problems on the usability and correctness of VPA apps.

BibTeX
@inproceedings{Li-al:ASE22,
  author    = {Suwan Li and
               Lei Bu and
               Guangdong Bai and
               Zhixiu Guo and
               Kai Chen and
               Hanlin Wei},
  title     = {{VITAS} : Guided Model-based {VUI} Testing of {VPA} Apps},
  booktitle = {ASE},
  pages     = {115:1--115:12},
  publisher = {{ACM}},
  year      = {2022},
}

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