Achievement unlocked: a case study on gamifying DevOps practices in industry

Abstract

Gamification is the use of game elements such as points, leaderboards, and badges in a non-game context to encourage a desired behavior from individuals interacting with an environment. Recently, gamification has found its way into software engineering contexts as a means to promote certain activities to practitioners. Previous studies investigated the use of gamification to promote the adoption of a variety of tools and practices, however, these studies were either performed in an educational environment or in small to medium-sized teams of developers in the industry.