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Improving bug triage with bug tossing graphs

Gaeul Jeong, Sunghun Kim, Thomas Zimmermann

Abstract

bug report is typically assigned to a single developer who is then responsible for fixing the bug. In Mozilla and Eclipse, between 37%-44% of bug reports are "tossed" (reassigned) to other developers, for example because the bug has been assigned by accident or another developer with additional expertise is needed. In any case, tossing increases the time-to-correction for a bug.

BibTeX
@inproceedings{Jeong-al:FSE09,
  author    = {Gaeul Jeong and
               Sunghun Kim and
               Thomas Zimmermann},
  title     = {Improving bug triage with bug tossing graphs},
  booktitle = {{ESEC/SIGSOFT} {FSE}},
  pages     = {111--120},
  publisher = {{ACM}},
  year      = {2009},
}

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