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A cross-tool communication study on program analysis tool notifications

Brittany Johnson, Rahul Pandita, Justin Smith, Denae Ford, Sarah Elder, Emerson R. Murphy-Hill, Sarah Heckman, Caitlin Sadowski

Abstract

Program analysis tools use notifications to communicate with developers, but previous research suggests that developers encounter challenges that impede this communication. This paper describes a qualitative study that identifies 10 kinds of challenges that cause notifications to miscommunicate with developers. Our resulting notification communication theory reveals that many challenges span multiple tools and multiple levels of developer experience. Our results suggest that, for example, future tools that model developer experience could improve communication and help developers build more accurate mental models.

BibTeX
@inproceedings{Johnson-al:FSE16,
  author    = {Brittany Johnson and
               Rahul Pandita and
               Justin Smith and
               Denae Ford and
               Sarah Elder and
               Emerson R. Murphy{-}Hill and
               Sarah Heckman and
               Caitlin Sadowski},
  title     = {A cross-tool communication study on program analysis tool notifications},
  booktitle = {FSE},
  pages     = {73--84},
  publisher = {{ACM}},
  year      = {2016},
}

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