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Effective communication of software development knowledge through community portals

Christoph Treude, Margaret-Anne D. Storey

Abstract

Knowledge management plays an important role in many software organizations. Knowledge can be captured and distributed using a variety of media, including traditional help files and manuals, videos, technical articles, wikis, and blogs. In recent years, web-based community portals have emerged as an important mechanism for combining various communication channels. However, there is little advice on how they can be effectively deployed in a software project.

BibTeX
@inproceedings{Treude-Storey:FSE11,
  author    = {Christoph Treude and
               Margaret{-}Anne D. Storey},
  title     = {Effective communication of software development knowledge through community portals},
  booktitle = {FSE},
  pages     = {91--101},
  publisher = {{ACM}},
  year      = {2011},
}

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