Human and social factors of software engineering

@inproceedings{John-al:ICSE05,
  author    = {Michael John and
               Frank Maurer and
               Bj{\o}rnar Tessem},
  title     = {Human and social factors of software engineering},
  booktitle = {ICSE},
  pages     = {686},
  publisher = {{ACM}},
  year      = {2005},
}